LOS B requires us to:
describe a company’s stakeholder groups, and compare the interests of stakeholder groups
A company has many stakeholders, who are affected by the affairs of the company. Some of the important stakeholders and their respective interests are:
1.1. Shareholders
a. They are the individuals, institutions, or entities that own the shares of common or ordinary stock of the company.
b. The main focus of the shareholders is on growth in profits that maximizes the value of the company’s equity.
c. The shareholders exercise control over the company through voting rights for the appointment of a board of directors and for specific resolutions.
d. There are two types of shareholders: controlling shareholders and non-controlling shareholders.
e. The controlling shareholders are the holders of a specified minimum percentage of shares that entitle them to voting power to control and elect the board of directors.
f. The non-controlling shareholders are the minority shareholders. These shareholders do not have any significant control over the management or board of directors of the company.
1.2. Creditors / Lenders
There are the parties to whom the company owes money. These typically include the bondholders and the banks.
The creditors exercise control over the company through the debt covenants.
1.3. Managers & Employees
a. When we talk about the managers, we typically talk about the senior executives and higher levels of management having maximum control over the operations of the company.
These people are usually remunerated through equity-based options and on the basis of the performance of the company. Thus, they are motivated to maximize their revenues through the value of an equity-based of company.
b. On the other hand, lower-level employees desire decent wages and job security. To ensure the same, they also, at times, form unions.
c. There may be a conflict of interest between managers and employees, and managers and shareholders.
1.4. Board of Directors
a. The board of directors is elected to protect the interest of the shareholders, provide strategic direction, and monitor the company and management’s performance.
b. The board of directors may be organized into two types of structures, depending upon the needs of the company, i.e. one-tier structure, and two-tier structure.
c. In a one-tier structure, there is a single board of executive as well as non-executive directors.
d. Whereas, in a two-tier structure, there is a supervisory board of non-executive directors that oversees the management board of executive directors.
1.5. Customers
a. Customers are the buyers of the goods and services produced by the company.
b. The main motive of the customers is product satisfaction. They should get maximum satisfaction for the value paid by them for the goods and services purchased.
c. Some customers may have an interest in the long-term viability of the company.
1.6. Suppliers
a. Suppliers are the parties from whom the company purchases the input material and services.
b. The suppliers are primarily interested in the liquidity and solvency of the company. This decides the timeliness of payments received by them.
1.7. Government & Regulators
The government and regulators work towards ensuring the fairness in working of the company. They usually seek to protect the interests of other stakeholders and the general public at large. They are there to ensure the well-being of the economy at large.